Golden Hearts Casino serves up casino‑style fun with Gold Coins and Sweeps Coins. You can play bingo, video poker, slots, scratch cards—even blackjack‑style games. It’s free to join. You’ll start with bonus coins and can earn more through daily spins or offers. Want real prizes? Save up Sweeps Coins and redeem them. No gamble on real money required. Plus, a slice of every paid Gold Coin purchase goes straight to charity—so your play also gives back. The interface is clean, the games launch fast, and it works smoothly on phones or PCs. If you’ve ever wanted casino thrills without risking real cash—and feel good giving—it’s a solid pick.
Game Selection at Golden Hearts Casino
Golden Hearts Casino delivers a small but focused library of games. It’s a social casino powered by sweepstakes credits. Play starts with two currencies: Gold Coins for play‑for‑fun, and Sweeps Coins for prizes. No real money wagering. All games are accessible instantly in your browser.
First up is bingo, which is front and center. A single bingo room runs games every ten minutes. That means 24/7 opportunities to win. Payouts typically range from about $10 to $250. Graphics are simple—no flashing ads or clutter, just plain grids and numbers. That retro-style layout makes gameplay smooth and quick.
Next, slots. The collection is modest, roughly 100–200 titles. They come from providers like Evoplay, NetGaming, Booming Games, Pragmatic Play and others. You’ll also find exclusive slot titles developed in-house. Games like "Monster Moolah" or "Cash of the Titans" are only available here.
Slots vary in theme—classic fruit machines, adventure themes, myths, and more. Some have Hold & Win bonus rounds that add extra thrill. Payouts are modest, and there are no mega progressive jackpots. These games are meant to entertain, not break Vegas records.
Then there’s video poker. A single game offering “Jacks or Better.” It’s not a full poker suite but it lets you test strategy and aim for higher payouts by making smart combinations.
Scratch cards round out the offerings. They’re instant‑win, simple, and quick. Elegant in design. No animations, just tap and reveal. These give fast results, great for filling short play breaks.
And one table game: “Old School Blackjack.” That’s the only option in traditional casino games. It covers basic play—hit, stand, double down. It’s minimal, but it fills the gap for classic card play.
Why the limited lineup?
Golden Hearts focuses on bingo. The team built a community around it. When bingo is busy, they add slots and poker as side games while you wait. If the game catalog is compact, it’s because bingo remains the priority.
Still, the collection grows. Several review sites list “200+ games” even though many are small variants of slots or card play. That’s progress, but it remains lean compared to other social casinos.
How games integrate with the rewards system
All play uses your two credits. A minimum Sweeps Coin bet must be placed to earn real‑prize eligibility. Gold Coin play is strictly recreational. That system shapes the game selection. Developers avoid games that require complex mechanics or layered betting.
There’s also an Offer Wall system. You can complete tasks via partner platforms (like RevU offers) to earn free Sweeps Coins. That adds gameplay fuel—but doesn’t expand the game library. Still, it brings value.
Player experience and community atmosphere
The site layout is clean. Game pages are easy to navigate. Everything loads fast. That keeps sessions short and engaging. It doesn’t feel overwhelming.
Reference sites note community features like bonus wheels or chat features during bingo. These help keep players engaged between games. Those touches add flavor, even if the game count is low.
Strengths of the game selection
- Very regular bingo scheduling—a bingo game every ten minutes allows constant action.
- Slots with variety—some unique titles that you won’t find elsewhere.
- Simple table and poker options to diversify play.
- Scratch cards for quick entertainment.
- Fast loading, clean interface, with mobile‑friendly play.
Weaknesses to note
- Limited range: Only one video poker game. One blackjack. Few table games.
- No live dealer or multiplayer slots. No jackpot network.
- Library smaller than what many competitors offer.
Verdict
Golden Hearts Casino excels if you love bingo with some extras. It’s perfect for casual players who want fast action and prize potential without real cash bets. It rewards you with Sweeps Coins through play and promotions. It keeps gaming simple and enjoyable.
But if you crave a vast slots lineup, themed tournaments, live dealers, or poker tables—this isn’t the place. The selection is intentionally narrow. And that's okay, because it keeps the package clean and fun.
If bingo is your jam, Golden Hearts hits the mark. And if you want occasional spins, card play, or scratch games while supporting charity? You get that too. Just don’t expect a mega‑casino library.
Overall, the game selection may be modest. Yet it aligns tightly with the platform’s mission: offer accessible, social sweepstakes gaming fast. It’s about community. It’s about ease. It’s about fun without pressure. And for many players, that’s exactly right.
Bonus Program
Golden Hearts offers an appealing sweepstakes bonus system. It gives you both Gold Coins (play‑for‑fun) and Sweeps Coins (eligible for real prizes). You don’t need to deposit to redeem these. And if you choose to buy coins, you can unlock more free rewards.
1. Welcome bonus – no deposit required
New accounts receive a sign‑up bonus right after activation. That includes about 250,000 Gold Coins and between 2–3 Sweeps Coins, depending on code or promotion at the moment.
That bonus gives you a solid start—especially since Sweeps Coins let you play for cash‑redemption wins with zero payment upfront.
2. First‑purchase bonus
If you do make a Gold Coin purchase, you get extra perks.
Typical packages:
- $2.99 for 250K GC + ~4 SC
- $9.99 for 1.75 million GC + 12,500 SC
- $25 for larger scales and bonus SC.
There’s often up to 60–100% bonus Sweeps Coins included—delivering excellent bonus value for your spend.
3. Daily Bonus Wheel
Golden Hearts has no static daily login bonus. Instead, every 24 hours you get one free spin of the daily bonus wheel.
You can land between 500 and 2,500 Sweeps Coins depending on luck.
That makes logging in a fun routine, and gives you chance at decent SC boosts.
4. Referral (Refer‑a‑Friend) rewards
Bring friends onboard and you both win. When someone uses your referral link, signs up, and buys a Gold Coin package (typically ≥ $10), you get about 5,000 free Sweeps Coins for each referral.
No limit on number of referrals. That’s recurring bonus fuel if your circle plays.
5. Offer wall / Alternative entry
You can earn extra Sweeps Coins by completing tasks via the platform’s Offer Wall (like RevU offers) or by asking to mail‑in a request to get free SC credits.
Mail‑in credits can net you up to a few thousand free Sweeps Coins and support legal sweepstakes operation.
6. Special seasonal or promo codes
Occasionally, Golden Hearts runs promos tied to holidays or partners. Promo codes like COVERSBONUS, TGTSOCIAL, or JAXON may deliver varying amounts (e.g. 250K GC + 2.5–3.5 SC, or extra SC on purchase).
These may overlap with the standard welcome offering and give more flexibility.
How redemption works
Sweeps Coins must be played through at least once (1× play requirement), then can be redeemed for cash or gift cards.
Minimum redemption thresholds:
- 25,000 SC for Prizeout gift cards
- 50,000 SC for cash redemption (ACH or check).
Redemption processing varies—typically less than a week for ACH, up to ten business days for paper check.
Key strengths
- Generous no‑deposit bonus with both GC and SC gives instant play and early prize entry.
- Purchase bonuses deliver excellent SC value, stacking well with base packages.
- Daily spin keeps engagement high with genuine chance at free sweeps.
- Strong referral program with uncapped SC rewards.
- Offer wall and mail‑in SC add more free ways to earn, keeping you in play longer.
Potential drawbacks
- Some promo codes vary in their SC amounts—so benefits shift over time. Always check what’s current.
- No formal VIP or loyalty tier system. Daily visits and spins are the only steady perks beyond referrals.
- Terms cap account dormancy: SC expire after ~60 days of no activity.
Overall impression
Golden Hearts delivers a simple yet powerful bonus program. The no‑purchase welcome pack gets you in fast. Purchase offers bring strong bonus SC. Daily spins and referrals offer ongoing free play potential. And the offer wall and mail‑in routes help you stay topped up without spending.
For casual players who want to spin, redeem, and maybe even cash out—all without pressure—the bonus system hits the sweet spot. It compensates for fewer game titles by pushing playability and prize potential.
If your strategy is to maximize Sweeps Coins without feeding an endless spend loop, this bonus lineup works well. Spin the wheel daily, refer a few pals, and claim occasional purchase offers. Then cash in after you hit redemption threshholds—once you build your SC balance past 50,000.
Customer Support
Golden Hearts offers support via email, in-app ticket submission, and Facebook Messenger — but no live chat or phone support. You can click the Help button during gameplay, which opens a chatbot-style prompt, then leave a message for follow-up.
Email address: support@goldenheartsgames.com. Phone: 410‑961‑3170 (mostly for formal inquiries, not instant help).
Industry reviewers rate support around 3‑3.6 out of 5, noting it's responsive but lacks real-time options. That means you’ll get help eventually. Quick fixes may take a day or two. More complex issues can drag on. Official reviews say the Help Center is thorough, and many players report timely responses via email or Facebook messenger.
However, consumer complaint sites paint a more mixed picture. Multiple reviewers report long waits or no response at all after submitting ticket requests. Instances include cashouts not arriving, login failures unanswered, or missing credits, with no reply from support staff.
What Are Users Saying
Trustpilot & Review Scores
Golden Hearts holds a solid 4.0–4.1 star rating on Trustpilot based on nearly 1,000 reviews. Many reviews praise the user-friendly interface, enjoyable games, and fast redemptions. Some players said they received withdrawals within 48 hours, highlighting a smooth claim process.
Reddit & Community Feedback
On Reddit, players generally consider Golden Hearts legitimate. They appreciate the charity angle and say gameplay is transparent and fair. One user noted:
“The games are all based on luck and so far they seem legit.”
Another recent thread asked if anyone successfully cashed out—they reported no issues and affirmed the redemption system works.
Complaints & Warnings
Sites like PissedConsumer show a different side. One user wrote:
“I cashed out May 1 for 3 gift cards… nothing arrived… can’t get ahold of support… beyond pissed.”
Many small claims involve unfulfilled prize redemptions or login issues. A few accounts allege the platform took winnings without delivering. Complaints often cite poor or nonexistent responses from support staff.
Summary Table
| Sentiment | Common Points |
|---|---|
| Positive | Smooth UI, good game variety, charitable donations with coin purchase |
| Mixed | Fast redemptions reported by some, but inconsistent across users |
| Negative | Unanswered tickets, missing payouts, login glitches, limited support channels |
Tips for First-Time Users
Play Smart, Start Small
- Sign up and verify your identity (via mobile or ID scan). You’ll get the standard welcome bonus—~250,000 Gold Coins and around 3–3.5 Sweeps Coins without code needed.
- Don’t rush into purchases. Use free SC to try gameplay modes and learn the mechanics.
Build Up Sweeps Coins Wisely
- Log in daily to claim your daily bonus wheel or login bonus (depends on current implement). Keep playing small bets to build SC before redeeming.
- Use the Offer Wall to complete simple tasks for SC (like subscribing to USA Today or installing apps)—it’s safe, low-risk, and builds your prize currency.
Watch for Promo Codes & Referrals
- Common codes like TSGOLD, COVERSBONUS, or TGTSOCIAL can boost Sweeps Coins on sign-up or purchase.
- Sign up via a referral link where possible—you and your friend may get bonus SC when they buy a coin package. A typical bonus is ~5,000 SC per referral for purchases ≥ $10.
Keep Records & Start Small with Redemption
- Always document your redemption requests: take screenshots of submission confirmations and expected delivery date. If problems arise, highlight these when following up.
- Redeem for digital gift cards first—they’re usually processed fastest (sometimes within 1–2 business days).
- Avoid redeeming small amounts via check or ACH until you’ve tested the process and seen it follow through.
Stay Within Eligible States & Account Rules
- Golden Hearts blocks residents of 4 U.S. states: NAD players in Washington, Nevada, Michigan, and Idaho cannot play.
- Note: Sweeps Coins expire after around 60 days of account inactivity in some reports—so log in at least occasionally to avoid auto-forfeit.
If You Run Into Trouble…
- Use their email support or Facebook Messenger. Submit tickets via the site’s Help system rather than emailing cold.
- Give clear details: type of issue, dates, coin amounts, screenshots if possible. Ask for escalation if no response after 48‑72 hours.
- If contact fails, consider posting on Trustpilot or using consumer support forums as a backup; some users noted it triggered follow-up from the company.
FAQs
What is Golden Hearts Casino?
It’s a sweepstakes-style online casino. You play with two virtual currencies—Gold Coins for fun and Sweeps Coins for prizes. Games include slots, bingo, video poker, blackjack, and scratch cards.
Is Golden Hearts Casino legit?
Yes. It’s legal under U.S. sweepstakes rules, operates via a registered charitable entity, and uses secure encryption. The platform has a solid Trustpilot score around 4.0–4.1 stars.
How do I get started and claim my bonus?
Just sign up and verify your email. No promo code is required for the welcome offer. You’ll receive about 250,000 Gold Coins and up to 500 Sweeps Coins, depending on the promotion.
What’s the difference between Gold Coins and Sweeps Coins?
- Gold Coins let you play for fun only—no cash value.
- Sweeps Coins (SC) can be used to play for real prizes, and redeemed for cash or gift cards once you meet conditions.
Are there deposit bonuses?
Yes. Buying a Gold Coin package usually includes bonus Sweeps Coins. For example, a $10 purchase might add ~6,250 SC.
Where is support available and what are response times?
Support is via in-app ticket system, email (support@…), and Facebook Messenger—but no phone or live chat. Most users report responses within a couple of days. Some experience longer delays or unresolved issues.
What’s the user sentiment like online?
Feedback is mostly positive: users enjoy the clean interface and fast redemptions. Complaints focus on redemption delays and ticket issues. One Redditor noted:
“The games are all based on luck and so far they seem legit.”
How long do Sweeps Coins last?
Unused SC may expire after ~60 days of inactivity. So it’s best to log in and play occasionally.
Which states are blocked from playing?
Golden Hearts is not available in Idaho, Michigan, Nevada, or Washington. In some areas, players must be 21+, while most states require a minimum age of 18 or 19.
What are common payment & redemption methods?
Payments are processed as “donations” via Stripe/APIs using debit/credit cards, Apple Pay, Google Pay, ACH transfers, and Skrill. Redemption options include ACH payouts (min. ~50,000 SC) or digital gift cards (min. ~25,000 SC).
How fast are payouts?
Gift cards via Prizeout typically arrive in 1–2 business days. ACH or check payouts may take 2–3 days—occasionally longer if verification issues arise.
How many games are available?
The library includes nearly 200 slot titles, plus bingo, video poker, blackjack, scratch cards, and instant‑win games. Gallery is not huge, but offers decent variety for a sweepstakes site.
Do they still donate to charity?
That scheme was active early on—about 2% of purchases supported charities. However, the charitable donation feature was suspended in mid‑2024 due to legal and cost changes.
Is there a mobile app?
No native app exists. But the mobile website works smoothly and you can add a shortcut to your home screen for an app-like feel.
Where can I find help and rules?
Visit the platform’s Help Center, which covers topics like account setup, purchases, redemptions, offers, and technical issues. Official sweepstakes rules confirm “no purchase required” and transparent odds.
My Verdict on Golden Hearts Casino
Golden Hearts Casino keeps things simple—and that’s part of the charm. No confusing menus. No paywalls disguised as prizes. Just straight-up bingo, slots, and card games you can play with free Sweeps Coins or bonus Gold Coins. You don’t need to spend a dime to get started. And if you do make a purchase, you’re backing a legit sweepstakes system with a proven payout history. It’s not the flashiest platform out there. But if you want a casual way to pass time, maybe snag a prize, and skip the usual casino drama? Golden Hearts Casino holds up. Just remember to pace your play, check those redemption thresholds, and keep an eye on your coin balance.
